Office 365 message trace status pending

View my latest super-fast Hyper-V lab server build for $900 USD here!. Take a moment to learn what principles and values we follow in our work. The trick to perform an extended message trace using the EAC is you have to choose a Custom date range of 8 days or more. You will then see additional options for the trace at the bottom of the form. Note that Exchange Online keeps logs for the last 90 days. All the info you need about our conference appearances, webinars, product demos, Q&As, contests and more. To check the status of any search started in the last ten days, use Get-HistoricalSearch. Message tracking in Office 365 using EAC. It is my hope that you find the information here useful. Let others know if this post helped you out, or if you have a comment or further information. How to confirm if your IP address is blocked by Exchange Online Protection (EOP). Hi Alex, The quickest workaround would be to split your query into two separate 15-day date ranges. Permissions required to trace messages Like any action in Office 365, message trace search requires certain permissions or roles. Ask questions, submit queries and get help with problems via phone or email. The search will take some time, depending on the search criteria you entered and the volume of email. You can click View pending or completed traces at the top of the Message Trace form to view the status of the extended trace. When it completes you can click the link to Download this report or, if you configured the search to send a notification, click the report link in the notification email. Export Exchange mailbox data to PST with PowerShell (video guide). Hi Michael, You can export the contents of message tracking logs to csv, which is widely supported. Whether you can import them or not, depends on the solution you use. If you want to see details for a chosen email, double-click it, and a new window will open:. Tips, tricks, solutions to known issues, troubleshooting articles and general information related to CodeTwo software. Find out what we do to ensure the highest level of customer satisfaction and product quality. Message tracking, or message tracing, as it is called in Office 365, is one of the most basic tools used by administrators to monitor the email flow. As emails travel through Office 365, some information about them gets stored in logs and is available for administrative purposes. No matter if users delete or purge messages, the administrator is able to view basic information about sent and received emails. Practical application of message tracking Message tracing makes it possible to learn what happened to certain messages, even if they are not delivered, or get deleted. There are quite a few different uses for this kind of information: Note that including message events and routing details will result in a larger report that takes longer to process, so you will probably want to scope the message trace down to a particular sender or recipient. The following details will be included in the report: date_time, client_ip, client_hostname, server_ip, server_hostname, source_context, connector_id, source, event_id, internal_message_id, message_id, network_message_id, recipient_address, recipient_status, total_bytes, recipient_count, related_recipient_address, reference, message_subject, sender_address, return_path, message_info, directionality, tenant_id, original_client_ip, original_server_ip, and custom_data. You can use Message Trace from the Exchange Admin Center in the Office 365 Portal to trace emails through Exchange Online. You can trace messages based upon a number of criteria including email address, date range, delivery status, or message ID. Get-MessageTrace -RecipientAddress -StartDate 11/07/2017 -EndDate 11/14/2017 -Status Failed.